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Privacy Policy

Last updated March 18, 2026

Architectural Elevator Design (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share your personal information when you use our services, including when you:

  • Visit architecturalelevatordesign.com
  • Use our Elevator Interiors services (design, specification, fabrication & installation of elevator interior wall panels, handrails, ceilings, lighting, and flooring)
  • Engage with us in other related ways, including marketing or events

Questions? Contact us at hello@architecturalelevatordesign.com.

SUMMARY OF KEY POINTS

  • What personal info do we process? Info you provide or that is collected automatically depending on how you use our services.
  • Sensitive personal info? We do not process sensitive personal information.
  • Third-party data collection? We do not collect information from third parties.
  • Why do we process your info? To provide and improve services, communicate with you, prevent fraud, and comply with law.
  • Who do we share it with? Only in specific situations with specific third parties (see Section 3).
  • Is it safe? We use reasonable technical and organizational safeguards, but no internet transmission is 100% secure.
  • Your rights? Depending on your location, you may have rights to access, correct, or delete your data.
  • How to exercise rights? Submit a data subject access request or contact us directly.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. Do We Collect Information From Minors?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do United States Residents Have Specific Privacy Rights?
  11. Do We Make Updates to This Notice?
  12. How Can You Contact Us About This Notice?
  13. How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Information you provide to us

We collect personal information you voluntarily provide when you register, express interest in our products/services, participate in activities, or contact us. This may include:

  • Names
  • Phone numbers
  • Email addresses
  • Usernames
  • Passwords
  • Contact preferences

We do not process sensitive information. All information you provide must be true, complete, and accurate.

Information collected automatically

When you visit our site, we automatically collect certain technical information that doesn’t reveal your specific identity, including:

  • Log & Usage Data: IP address, browser type, device info, activity timestamps, pages/files viewed, searches, crash reports.
  • Device Data: Computer/phone/tablet identifiers, hardware model, OS, ISP/mobile carrier, system configuration.
  • Location Data: Device location (precise or imprecise, based on GPS, IP, etc.). You can opt out by disabling Location settings on your device, though some features may not work.

Google API

Our use of information from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Facilitate account creation and authentication
  • Deliver services you request
  • Respond to inquiries and provide support
  • Send marketing and promotional communications (you can opt out anytime)
  • Evaluate and improve our services and user experience
  • Identify usage trends
  • Measure the effectiveness of marketing campaigns

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in these situations:

  • Business Transfers: In connection with a merger, sale, financing, or acquisition.
  • Google Maps Platform APIs: We may share location data with Google Maps APIs. GPS is accurate to approximately 20 meters; Wi-Fi and cell towers improve accuracy indoors. We cache your location on your device. You may revoke consent by contacting us.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar technologies (web beacons, pixels) to:

  • Maintain security and prevent crashes
  • Save preferences and assist with basic site functions
  • Support third-party analytics and advertising (including tailored ads and abandoned cart reminders)

Google Analytics — We share data with Google Analytics, including use of Google Display Network Impressions Reporting and Demographics & Interests Reporting. To opt out: https://tools.google.com/dlpage/gaoptout. Additional opt-out options: http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.

Under applicable US state laws, you may opt out of tracking technologies used for targeted advertising (see Section 10).

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only as long as necessary — generally for as long as you have an account with us, unless a longer period is required by law (e.g., tax or accounting requirements). When no longer needed, we delete or anonymize your data. If deletion is not immediately possible (e.g., backup archives), we securely isolate the data until it can be deleted.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use appropriate technical and organizational security measures. However, no internet transmission or storage technology is 100% secure. We cannot guarantee that unauthorized third parties will never be able to access your information. Transmission of personal information to and from our Services is at your own risk. Always access our Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect data from or market to anyone under 18. By using our Services, you confirm you are at least 18 (or a parent/guardian consenting on behalf of a minor). If we learn we have collected data from a minor, we will deactivate the account and delete the data promptly.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing consent

You may withdraw consent to our processing of your personal information at any time by contacting us. This does not affect the lawfulness of processing that already occurred.

Opting out of marketing

Unsubscribe via the link in our emails, reply “STOP” to SMS messages, or contact us directly. You may still receive service-related (non-marketing) communications.

SMS / Text Messaging

By opting into SMS communications from Architectural Elevator Design, you consent to receive text messages including updates, promotions, and other communications tailored to your preferences. The following terms apply to all SMS communications:

  • No third-party sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services (such as customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
  • Message frequency: The number of messages you receive may vary based on your interactions with us. You may also receive recurring messages based on our regular communication schedules.
  • Opt-out: Reply STOP (or other keywords specified in our communications) at any time to immediately cease future messages.
  • Help: Reply HELP to any message to receive information about our services and available options, or contact us at hello@architecturalelevatordesign.com.
  • Message and data rates: Standard message and data rates may apply depending on your carrier’s policies.

This SMS policy is designed to ensure transparency and compliance with applicable legal standards including the TCPA and GDPR. Your trust is our priority and we strive to maintain the highest level of data protection.

Account information

You may review or change your account info or request account termination at any time by logging into your account settings. We may retain some data for fraud prevention, legal compliance, or investigations.

Cookies

You can set your browser to remove or reject cookies, though this may affect some features.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers offer a Do-Not-Track (DNT) setting. Because no uniform standard for recognizing DNT signals exists, we do not currently respond to DNT signals. If a standard is adopted in the future, we will update this notice accordingly. California law requires us to disclose this — we do not respond to DNT signals at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia may have specific rights, including:

  • Right to know whether we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies
  • Right to request deletion
  • Right to obtain a copy of data you shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of targeted advertising, sale of personal data, or profiling

Additional rights depending on your state may include: access to categories of data being processed, lists of third parties we’ve shared data with, review/correction of profiling decisions, limits on sensitive data use, and opt-out of facial/voice recognition data collection.

Categories of personal information collected in the past 12 months: Based on our records, we have collected none of the standard categories listed (identifiers, financial info, biometrics, geolocation, etc.) from website visitors in the traditional tracked sense.

We have not sold or shared any personal information to third parties in the preceding 12 months, and will not do so in the future.

To exercise your rights: Submit a data subject access request, email us at hello@architecturalelevatordesign.com, or visit https://architecturalelevatordesign.com/contact/.

Authorized agents: We may require written, signed permission before acting on requests from agents.

Appeals: If we decline your request, you may appeal by emailing hello@architecturalelevatordesign.com. If your appeal is denied, you may file a complaint with your state attorney general.

California “Shine the Light” Law: California residents may request once per year, free of charge, information about categories of personal information disclosed to third parties for direct marketing. Contact us in writing using the details in Section 12.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice as needed to stay compliant with applicable laws. The updated date will appear at the top of the notice. Material changes may be communicated via prominent posting or direct notification. We encourage you to review this notice periodically.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: hello@architecturalelevatordesign.com

Mailing address:
Architectural Elevator Design
1345 N. 6th Avenue, 2nd Floor
New York, NY 10105
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent to our processing. These rights may be limited by applicable law. To submit a request, visit the contact form at https://architecturalelevatordesign.com/contact/ or email hello@architecturalelevatordesign.com.